M88 Capital takes the privacy of every member seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data as a user of our platform in Malaysia — written in plain language, free from confusing legal jargon.
These are the most important points in our Privacy Policy. Full details are available in the privacy sections below.
M88 Capital only collects data that is strictly necessary for platform operations — registration, identity verification, payment processing, and fraud prevention. We do not collect excessive data or data unrelated to the services you use.
All information transmitted between your device and M88 Capital's servers — including login data, Touch 'n Go or DuitNow payment details, and personal data — is protected by 256-bit SSL encryption. This is the same security standard used by leading banking institutions worldwide.
M88 capital has never sold, rented, or transferred your personal data to third parties for marketing or any other commercial purpose, and never will. Your data is only shared with service providers directly involved in delivering services to you.
M88 Capital's Privacy Policy is built on the foundation of Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all principles set out under the PDPA, including the notice and choice principle, the use principle, the disclosure principle, and the security principle.
As an M88 Capital member, you have the right to access the personal data we hold about you, request corrections to any inaccurate data, and in certain circumstances, request that your data be deleted. These requests can be submitted to our support team at any time.
M88 capital conducts periodic data security audits carried out by qualified, independent cybersecurity firms. This ensures our data protection systems remain current against the latest security threats and compliant with the international ISO 27001 standard.
Important Note: This Privacy Policy explains how M88 Capital collects, uses, stores, and protects your personal data. By registering for or using the M88 Capital platform, you agree to the terms set out in this Privacy Policy. Please read it carefully before using our services.
This Privacy Policy is issued by M88 Capital ("we", "the Company", "the Platform") and applies to all personal information collected through the m88capital.best website, the M88 Capital mobile app, and all related services we provide to members in Malaysia.
We understand that privacy is a fundamental right. When you entrust M88 Capital with your personal data — whether it's your phone number for registration, your Touch 'n Go e-wallet details for deposits, or your gameplay patterns — we take that responsibility seriously and guarantee that your data is handled with the utmost integrity.
Privacy Policy M88 Capital is formulated in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in personal data management. Every aspect of our data collection and use is grounded in legitimate necessity and disclosed transparently in this document.
Scope of This Policy: This Privacy Policy covers all data collected through account registration, game usage, financial transactions, communications with our support team, and use of the M88 Capital mobile app. It does not cover third-party websites or services that you may access via links on our platform.
M88 Capital collects various types of personal data depending on how you interact with our platform. The following are the categories of data we collect:
M88 Capital will never ask for your online banking password, ATM card PIN, or e-wallet OTP through any channel. If you receive such a request claiming to be from M88 Capital, please report it to our support team immediately.
Personal data collected by M88 Capital through several different methods:
This is data you enter directly while using our platform, including:
When you browse or use the M88 Capital platform, our systems automatically record certain technical data required for the platform to operate securely and efficiently. This includes IP addresses, session log data, device information, and cookie data. This data is collected using standard technologies common to all digital platforms.
In certain circumstances, M88 Capital may receive your personal data from legitimate third parties, including:
In all cases, data obtained from third-party sources is acquired only through legitimate channels and in a manner that complies with Malaysia's PDPA.
M88 Capital uses the personal data collected for the following clearly defined purposes:
Marketing Consent: M88 Capital will only send you marketing communications if you have given explicit consent during registration or subsequently through your account settings. You may withdraw this consent at any time by contacting our support team or through the notification settings in your account.
M88 Capital uses your personal data to meet applicable legal and regulatory obligations, including compliance with Malaysia's data protection laws, financial reporting requirements, and directives from relevant authorities.
M88 Capital sell, rent, or transfer your personal data to third parties for their marketing purposes. However, in the course of operating the platform, we may share certain personal data with selected third parties in the following situations:
Data is shared with service providers who assist us in operating the M88 Capital platform, including:
All third-party service providers are bound by strict data confidentiality agreements and are only permitted to use your data for the purposes specified in their agreements with M88 Capital.
M88 Capital may disclose your personal data when required by law or by direction from a competent authority in Malaysia, including regulatory bodies, law enforcement agencies, or courts of competent jurisdiction.
Data may be disclosed to third parties where we believe such disclosure is necessary to: protect the rights, property, or safety of M88 Capital, our members, or the public; detect, prevent, or address fraud, security issues, or technical problems; or comply with legal proceedings.
M88 Capital does not share your personal data with advertisers, third-party marketing companies, or any other entity for their own marketing purposes without your explicit consent. This is our absolute commitment to your privacy.
Data security is the highest priority at M88 Capital. We continually invest in the latest security infrastructure to ensure your personal and financial data remains protected at all times.
All data transmitted between your device and M88 Capital's servers is protected by 256-bit Secure Sockets Layer (SSL) encryption — the same encryption standard used by Malaysia's leading banks and international financial institutions. Data stored in our databases is also encrypted using AES-256, one of the strongest encryption standards currently available.
Access to member personal data within internal systems M88 Capital is strictly limited to staff with a legitimate business need to access such information. All staff access is monitored and logged. Multi-factor authentication (MFA) is mandatory for all staff accessing systems that contain user data.
M88 capital conducts comprehensive periodic security audits carried out by qualified, independent cybersecurity firms. These audits cover penetration testing, source code review, system vulnerability assessments, and compliance checks against the ISO 27001 standard.
As a security best practice, member funds are held in accounts entirely separate from the company's operational funds. Similarly, members' personal data is stored in systems separate from operational data and governed by distinct access control policies.
M88 Capital has a comprehensive security incident response plan in place. In the event of any data security breach that may affect your personal data, we will notify you and the relevant authorities within the timeframe prescribed by applicable law. You will also be provided with guidance on the steps you should take to protect yourself.
Your Role in Account Security: While m88 capital takes all necessary security measures, the safety of your account also depends on your own actions. Make sure you use a strong, unique password, never share your login credentials, and report any suspicious activity to our support team immediately.
The M88 Capital website and app use cookies and similar tracking technologies to enhance the user experience and gather analytical information. This section explains what cookies are, the types of cookies we use, and how you can manage them.
Cookies are small text files stored in your web browser or device when you visit a website. They help the site remember information about your visit — such as your language settings and preferences — and help us understand how users interact with our platform.
You can manage and delete cookies through your web browser settings. Most modern browsers allow you to view stored cookies, delete individual or all cookies, and block cookies from specific or all websites. Please note that disabling certain cookies may affect platform functionality and your overall user experience.
M88 Capital retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law.
For as long as your account remains active, M88 Capital retains all your personal data and transaction history. This is necessary to provide services to you and to maintain the integrity of financial records.
When you close your M88 Capital account, or your account is terminated by us, your personal data will be retained for the following periods:
Once the designated retention period has elapsed, your personal data will be securely deleted from all M88 Capital systems using irreversible data deletion methods. You may also submit an early data deletion request through the rights outlined in Section 9 of this document, subject to any legal obligations that may prevent immediate deletion.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our commitment to user privacy, you as an M88 Capital member have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. m88 capital will provide this information in a readable format within 14 business days of receiving your request.
If you believe the personal data we hold about you is inaccurate, incomplete, or out of date, you have the right to request a correction. Many profile details can be updated directly through your account settings. For changes that require additional verification, please contact our support team.
In certain circumstances, you have the right to request the deletion of your personal data (the "right to be forgotten"). However, this right is not absolute and may be limited by our legal obligation to retain certain data (such as financial transaction records) for periods prescribed by law.
You have the right, at any time, to object to the use of your personal data for direct marketing purposes. You may withdraw your marketing consent via your account settings or by contacting our support team. Please note that withdrawing this consent does not affect the lawfulness of any processing of your personal data carried out prior to the withdrawal.
If you believe that M88 Capital has processed your personal data in a manner that does not comply with Malaysia's PDPA or this Privacy Policy, you have the right to lodge a complaint with our support team or with the Personal Data Protection Commissioner of Malaysia.
To exercise any of the rights listed above, please reach out to us via:
We will process your request within 14 business days. In complex cases, we may extend this period to up to 30 days, and we will notify you accordingly.
M88 Capital is an adult betting platform open only to individuals aged 18 and above. We strictly do not permit children or minors under the age of 18 to register or use our platform.
M88 Capital does not knowingly collect or process personal data from individuals under the age of 18. If we confirm that personal data belonging to someone under 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian who believes your child has registered an account on M88 Capital without your consent, please contact our support team immediately at support@m88capital.best. We will investigate and take appropriate action without delay.
If you discover a child using an online betting platform, this is a serious matter that needs to be addressed immediately. Please contact us, and also consider enabling parental controls on any devices used by children in your home to prevent access to betting websites.
M88 Capital reserves the right to amend this Privacy Policy from time to time to reflect changes in applicable law, updates to our business practices, or improvements to our data protection methods. When we make significant amendments, we will notify you via an in-platform notification or email at least 14 days before the changes take effect.
The "Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed of m88 capital's current privacy practices.
This Privacy Policy should be read together with the other documents that form the complete agreement between you and M88 Capital:
For any questions, concerns, or requests relating to your privacy and personal data protection at m88 capital, please contact us via:
Your privacy is your right and our responsibility. m88 capital is committed to continuously improving our data protection practices in line with evolving laws, technology, and user expectations. If you have any suggestions or feedback on how we handle your privacy, we genuinely welcome your input at support@m88capital.best.
These rights are guaranteed under Malaysia's Personal Data Protection Act (PDPA) and M88 Capital's own commitments.
You may request a copy of all personal data that M88 Capital holds about you at any time. Requests are processed within 14 business days at no charge.
If any of your personal data is inaccurate or out of date, you have the right to request a correction. Much of this information can be updated directly in your account settings.
In certain circumstances, you may request that your personal data be deleted. Such requests will be processed subject to any applicable legal obligations regarding data retention.
You may opt out of having your data used for M88 Capital's direct marketing purposes at any time through your account settings or by contacting our support team.
If you are dissatisfied with how M88 Capital handles your data, you may raise a complaint with us or with the Personal Data Protection Commissioner of Malaysia.
Where data processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to the withdrawal.
A quick reference guide to the data we collect, its purpose, and how long it is retained.
| Data Type | Purpose of Collection | Shared With | Retention Period |
|---|---|---|---|
| Phone Number | Account registration & login | SMS provider (OTP verification only) | Throughout active account + 3 years |
| KYC information (Name, MyKad) | Identity & age verification | Third-party KYC providers | 5 years after account closure |
| E-Wallet Information (TnG, GrabPay) | Deposit & withdrawal processing | Relevant payment provider | 7 years (financial records) |
| Bank Information (FPX) | Bank deposit & withdrawal processing | Banks and FPX providers | 7 years (financial records) |
| Betting History | Audits, disputes, regulatory compliance | Game providers (aggregated data) | 7 years after account closure |
| IP Address & Device Data | Security & fraud prevention | Cybersecurity provider | 6 months |
| Support Communication Logs | Complaint resolution & referral | Not shared | 3 years |
| Analytics Cookie Data | User experience improvement | Analytics services (aggregated data) | 12 months |
All transactions are in Malaysian Ringgit (MYR). Your payment data is protected by 256-bit SSL encryption.
You now know how M88 Capital safeguards your personal data to the highest security standards. Register for free today, make a minimum deposit of RM20 via Touch 'n Go or DuitNow, and claim your welcome bonus of up to RM500 automatically.